Service and accommodation

We have made every effort to ensure that the information and the photographs contained in our brochure are accurate; however, should an occasional change in the itinerary occur, inclusions may be varied with or without prior notice.

All prices in this brochure are based on standard rooms at the hotels. We reserve the right to substitute hotels of similar category without notice.

Cruises may change their itinerary due to low/high water level in the Nile.

All hotel rooms/cabins are contracted on run of the house; any special request will be subject to hotel/cruise availability.

Please note that due to some religious festivals or national holidays and/or unforeseen reasons, a rerouting of your program may occur occasionally. Clients unhappy about any service, should inform the local representative of Scarabee Travel in the destination.
For any unused services, tours, hotel nights, airline unused portion, no refund will be granted.

Description of facilities provided at hotels and all information herein are provided in good faith, and every effort has been made to ensure their accuracy. However, it is possible that hoteliers, shopkeepers, nightclub owners, etc. (over whom we have no control) may wish to change their facilities (e.g. a swimming pool may be closed for maintenance or emptied for cleaning, a discotheque may be closed for redecoration) which may then be temporarily or permanently unavailable. In some cases, the operation of air-conditioning or central heating is at the discretion of the management as is the heating of swimming pools. Some hotels charge for nightclubs or discotheques, tennis courts, mini-golf, table tennis, deck chairs, umbrellas, health clubs, beach equipment and similar additional facilities. The operation of swimming pools is at the discretion of hotel management and clients who require confirmation of availability of swimming should check when booking their holidays. Hotels offering satellite TV may provide only a limited selection of channels in English.

Deposit and Payment

A deposit of $300 is required at the time of booking (Non-Refundable) and balance is due 45 days prior to departure.

Cancellation

More than 45 days *before departure date results in forfeit of deposit.
(*day one of your cancellation will be taken as the day before your actual date of departure).
Between 45 and 29 days: 50%
Between 28 and 15 days: 75%
Day of departure -14 days 100%
Please note that Scarabee Travel reserves the right to charge a fee of CAD$50 for a change of a confirmed booking.

Classifications and Standards

Travelers should be aware that different living standards and practices and different standards and conditions with respect to the provisions of utilities, services and accommodation may exist . The quality standards of hotels and other services described in this brochure are established according to the standards of Egypt. If, due to circumstances beyond our control, there are changes in itineraries, schedules or hotels, we reserve the right to substitute any of the services or hotels with similar or better ones.

What's not included

Cost of obtaining passport, beverages, laundry, room service, excess baggage, phone calls, meals other than specified in the itinerary, optional sightseeing, medical, tips, insurance coverage, trip cancellation, and any other item not mentioned in the list of included features in each item in the tour cost.

Scarabee Travel Responsibilities

Scarabee Travel contracts with various companies, such as tour operators, airlines, hotels, cruise lines, etc. Each of these companies has its own terms and conditions for doing business, and you will be bound by them. All exchange orders, coupons and tickets are issued subject to the terms and conditions under which such means of transportation, accommodation and other services are offered or provided. The issuance or acceptance of such tickets shall be deemed as consent to the future conditions. Scarabee Travel shall not be in any way liable for injury, damage, loss, accident, delay or any irregularity in any vehicle or through the act of default of any company or person engaged in conveying the passengers or any hotel proprietor, personnel or servant of any other person, resulting in loss or additional expenses due to delay or changes in connection herewith. Scarabee Travel cannot accept the responsibility for changes in transportation schedule or other causes. The right is reserved to accept or retain any person as a member of any tour, or to change or withdraw the tour as circumstances demand. Each exchange coupon, order or ticket is to be regarded as one contracted by or on behalf of the particular company or person named in it.

Scarabee Travel will not be held responsible of any failure to obtain a valid travel documents, failure to arrive at the airport on time on the day of departure for any reason.
Baggage is carried at owner's risk. The company assumes no responsibility for damage, loss, or mishandling of baggage. Baggage insurance is highly recommended.

Baggage Allowance

Two checked bags per person of maximum 72 lbs (30 kg)

Travel Insurance

It is recommended to buy cancellation and medical insurance to protect yourself against cancellation and/or changes which result from sickness or other accidents or emergencies (please ask for details).

Travel Documents

All passengers must have a valid passport (for minimum of six months from the last date of the tour), and a visa for Canadian nationalities (please ask for details). Scarabee Travel will not assume any responsibility whatsoever for any passenger not having the correct documentation and no refunds will be made.

Acknowledgement

The passenger hereby acknowledges having read the provisions within, relating to the responsibility of Scarabee Travel.